For all of you who have been following our blogs for many years, you’ll already know that we offer installation across the UK. We have many happy and satisfied customers stretching the lengths and breadths of the UK. We’ve showcased our range of products to suit every type of vehicle, every make, model and manufacturer but one thing we rarely touch on is what happens once you buy from us.
For anyone new to us and our products, we thought it might be useful to help you understand what happens when it comes to installation and how your new vehicle tracker will be set up by our team. Let’s change that right now!
DON’T FIT IT YOURSELF
Once you’ve found the car tracking system that you want from our wide range, one that suits your vehicle, budget or feature-set, and made the purchase, the next step will be installation.
Our dedicated customer service team will be in touch with you soon after to arrange a suitable date and time.
Car trackers, unlike many other parts or accessories you can add to your vehicle, aren’t easily fitted by untrained personnel. There’s much more to them than changing the oil or replacing a windscreen wiper.
LEAVE IT TO THE EXPERTS
Trackers vary from those that are relatively simple to install to ones that are really quite complex. Depending on the features, they may need to be hard-wired to the engine and its electronic core. For the untrained, it would be easy to connect the wrong wire to the wrong terminal and it could create lasting damage or worse, invalidate your insurance should you need to make a claim.
As such, and to make sure your insurance remains valid, they have to be installed by our team of fully trained, Thatcham-approved and highly-qualified personnel, but that’s exactly where we come in!
The installation method our engineers use will vary depending on the tracker you’ve bought. Some are more geared towards the ‘plug-n-play’ variety, whilst others rely on battery power and some need to be hard-wired into the car’s electrical system.
Trackers also need to be secured to the vehicle in a variety of places. You can’t put the same tracker in the same place on the same make of vehicle as it would very quickly become common knowledge amongst thieves. Thankfully our engineers know the best places to secure the vehicles.
A device that’s easily installed will be easily found by thieves and removed twice as quickly!
It’s also important to install the device in a position where its signal won’t be blocked by other devices or parts of the vehicle. The signals utilised by trackers include GPS, VHF, GSM, GLONASS, MESH and more (or sometimes a combination of them) which operate on different frequencies.
Should the worst happen and your vehicle is stolen, it’s vital these signals are strong to help the Police track and recover the vehicle. Without expert knowledge, it could be installed in a place that blocks or impedes these signals rendering it useless.
WE PRIDE OURSELVES ON OUR SERVICE
We hope that, whichever tracker you’ve bought from us, you’re going to be happy with it and it keeps your vehicle safe and secure for years to come, but that’s only the start of our relationship.
As we mentioned, once purchased, our team will be in touch to find the most convenient date and time to come out to you and install the device on your vehicle, whether that’s a car, motorhome, motorbike or truck.
We’re happy to come to your home, your office, your caravan site or anywhere you are to ensure you get the device installed to our exacting standards.
If you’re still unsure, please take a look at our TrustPilot profile to see our 249 reviews (at the time of writing)…. 248 of them are rated as ‘Excellent’ (the other 1 is rated ‘Great’). We are so proud to have such an incredibly high rating from our customers.
Whether you have a Fiat or a Ferrari, Mini or Maserati, we will have a tracker to suit you and your needs:
⚬ Buy with confidence from a company with over 20 years of experience at the top of this ever-changing industry.
⚬ Transfer your tracker from one vehicle to the next easily.
⚬ Installation is available anywhere in the UK.
When you’re ready to take vehicle security seriously, call our team who are available from 9 am – 6 pm, Monday to Friday on 0330 043 3993 and we will be more than happy to answer any queries you might have. We’ll also help you navigate the range of options available and provide you with top-class service from beginning to end!